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"I found Dental TI through recommendation by colleagues on Dentaltown, and I have been very impressed with their communication, service, and care for their customers. I purchased a J.Morita R100 from them and had them do the install and IT work for my office. First, they were very thorough with education and walking me through product options,very fair with pricing, and took ample time to ensure that the sale, financing, and installation all went smoothly. Install went great, and all hiccups were quickly addressed by Chris Burgei, who is a wizard with remote computer support. Would recommend them to anyone for product sales and technical support. A+++!"
--Dr. David Herbert, DDS prescottdentalarts.com |
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"I recently purchased a J. Morita 3D R100 from Dental TI. I knew that my purchase included installation and training, but I was not expecting the level of service I received. During the install, David Hanning made sure everything was working properly. He ordered several parts and cords to optimize my current technology for the new technology he was installing. For months, we had not been able to share our keyboard and mouse with our xray software. What seemed like a complicated problem to us, David was able to solve quickly and ordered the adapter, even though it wasn't in the original installation plan. "
"David spent time with my team to make sure they fully understood the new software and technology. He went above and beyond asking them if they had questions or if things were making sense. After the install, I was having difficulty with the software and setting exposure and scatter removal correctly. David spent the extra time with me to make sure I understood how to get optimal results. The new technology has drastically increased the productivity of my practice, and I love the results I am getting with my new 3D R100." --Dr. John L. Hobgood III, DDS |
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"We've used Dental TI for well over 10 years now. We first had them install intraoral cameras in all of our operatories . We have since purchased digital sensors, a digital pano and our newest purchase has been the addition of a Cone Beam within the last 18 months. Dental TI has always been great with service and any questions that we have had. Their training for the technology has been first rate as well."
"We wouldn't use anyone else for technology needs." - Gordon and Brooks Green, DDS |
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"We had a great experience with Dave and his team, the installation of the Morita unit went really well and the training was thorough. But the ongoing support is really impressive, Dave and his team is always very willing to help with any questions we have had and give us more training as we have needed it. I have no reservations recommending Dental TI, they are a super group to work with."
- Dr. Tony Altieri, DMD |
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"We recently had a Morita Veraviewepocs 3D R100 installed by Dave Hanning and the team from Dental TI, and it was one of the best experiences we have ever had.
It's very much like dealing with Isolite or Lumadent- excellent products, and they bend over backwards to make sure you have a great experience. The staff was really impressed because rather than just showing up and ignoring them (as most do), he introduced himself and his team to everyone- from the newest assistant on up, and actively solicited their input. Dave really went above and beyond though, because not only did he install & set up the R100, when he heard we were having trouble with our IOC's and Suni sensors after a recent computer upgrade, he spent hours of his own time troubleshooting, configuring, and adjusting them. Follow up has been just as good, and far from the typical take your money and never hear from them again. It's been a few weeks now and Dave personally checks in with staff to see if they have any questions. Who does that anymore? If you're considering a purchase, I recommend you talk to them." - Dr. Timothy C. Burke, DMD www.drburke.com |
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"Dental TI has helped us tremendously improve our digital imaging and staff training with Apteryx Imaging software and Suni Sensors. We were first introduced to the "digital" technology by Dental TI about 7 years ago. They installed our intraoral cameras, digital xrays, and trained our staff to use the software and equipment.
Dental TI continues to train our staff and keeps us on the cutting edge of technology, which allows us to give our patients the best treatment available! We highly recommend their expertise and knowledge to any dental practice....you will be amazed at how much more efficient your practice will become and how much your patients will understand and agree with the treatment you are presenting!" - Melissa S., Clinical Manager www.agninidental.com |
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"I started my digital X-Ray journey with Lightyear Software and Suni Sensors. Along the way I upgraded to Apteryx XrayVision and new Suni Sensors.
When I wanted to improve the quality of my x-rays I found David Hanning at Dental TI. David not only sold me on the newest Suni Sensors, but he remotely calibrated each x-ray head, software filters and enhancements. No one ever provided that service to me before! I cannot say enough nice things about David Hanning and Dental TI. To be brief, he offers wonderful and easy one stop shopping. Dental TI sells and services dental sensors, sensor holders and imaging software. He is easy to reach and deal with, always helpful." - Dr. Stanley J Kass www.framinghamfamilydentalcare.com |
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"You need new digital sensors that won't break the bank? You need incredible tech support? These guys rock the house! I can tell you from personal experience that my experience with Dental TI was, and continues to be, simply outstanding. I would give them my highest recommendation."
--M.A. Esposito, DDS www.StunningTeeth.com |
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"We have a pedo start up practice and we used Dental TI to help us set up our x-ray software, buy sensors and our pan! It has been the best experience. David Hanning is very knowledgeable and was really able to guide us. If any of you guys are trying to decide between sensors and phosphor plates David has the perfect solution for you. Above all else if you have a problem he is very helpful in figuring out the solutions right away."
- Dr. Amita Batra, DDS www.MacombChildrensDentistry.com |
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"I have had the SuniRay digital x-ray system for approximately 6 months now. I purchased my sensors and software from Dental TI who is a Suni reseller.
I have been very happy with my system and the support that I have received from Dental TI. I was a little concerned when they suggested online training rather than having a trainer on-site. I am a fairly novice computer user so I was concerned with learning the system without a trainer physically in my office. After having Dental TI install my system and train me via online remote connection, I realize that I preferred the remote training over the on-site option. Within two hours of online training we were taking x-rays and using our system! I was excited to see excellent image quality knowing that I paid half of what the supply house was quoting for a system. I have had questions since I have purchased the system and the support has been outstanding. If they cannot walk me through the answer on the phone they connect remotely and fix the issue for me. If you are a new user to digital x-ray like me or switching systems, I definitely recommend that you give Dental TI a call. They will connect remotely to you and demo the system in under an hour. Their knowledge and expertise is second to none. And, as a bonus they offer the best pricing of all of the companies that I researched. I have no financial ties whatsoever to Dental TI and I was not compensated for these statements. I am a happy customer and thought I would let others know about my experience with Dental TI and Suni." --Dr. Waldo Cubero, DDS www.GlobalDentalNYC.com |
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"How refreshing it has been to work with Dental TI! I’ve received prompt and specialized support during the installation and integration of my new sensors and software. My experience with Dental TI’s customer support has been so much more customized, efficient, and precise than my past experiences with other industry suppliers. I look forward to working with Dental TI for my future imaging needs."
--Dr. Jennifer Mohler, DDS |
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"Neither my XDR sales rep or TI guys understood Apteryx software. David from Dental TI was very helpful in remotely accessing my system and adjusting the settings. What I have discovered is that if your sales rep doesn't thoroughly understand your software, it really limits the capabilities of the hardware. I didn't know how much could be done with remote access, it's pretty impressive. Should have just purchased from David from the beginning. Incredibly helpful guy. Here is an example of what I am getting now. Big improvement."
--Dr. Stephen Johansen, DDS www.SFJDentistry.com |
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"Thank you David. It is a great pleasure to do business with you. We can reach you whenever we need you. Thank You again." --Dr. Guy Gunacar, DDS, DMD www.KingsDentalCare.com |
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