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Sensor Troubleshooter Guide


My Suniray sensor isn't working correctly? I've done everything I normally do? 
1. Is it plugged in to the rear USB port? 
2. Is the green light on, on the interface? 
3. Does SDR 303 show up in device manager? 
4. If driver is not present then install automatically. If present, go to step 5. 
5. Is sensor recognized by Apteryx? Capture sensor - serial number present.
6. In sensor ready mode pick up sensor and interface to check for auto trigger. 
7. Expose back of sensor to see if image returned. 
8. If not check the cable to sensor. 
9. Reload driver by plugging into another USB port and loading driver. 

Suniray Troubleshooting guide
SuniRay Troubleshooting Guide
File Size: 1144 kb
File Type: pdf
Download File

Suni Plus Troubleshooting guide
Dr. Suni Plus Troubleshooting Guide
File Size: 902 kb
File Type: pdf
Download File

Digital X-ray Image Quality Troubleshooting Guide
Image Quality Troubleshooting Guide
File Size: 1218 kb
File Type: pdf
Download File

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  • Home
  • Tech Support
  • Promotions
    • Excelsior Season
    • Morita Trade-In Program
    • Suni Client Solutions
  • Products
    • 3D Printers >
      • Envision Tec >
        • Envision One
        • VIDA
        • VIDA - HI RES
        • VIDA - HI RES CROWN AND BRIDGE
        • XTREME HI-RES 3SP
    • Biologics >
      • Bone Particulates
      • Bone Putty
      • Cortical Pins
      • Resorbable Membranes
      • Specialty Grafts
    • 2D Panoramic Systems >
      • J. Morita Veraview IC5 HD
      • J. Morita Veraviewepocs 2D
    • CBCT & Digital Modeling >
      • HDXwill
      • ImageWorks X-Era
      • J. Morita Veraview X800
      • J. Morita Veraviewepocs 3D R100
      • J. Morita 3D Accuitomo 170
      • PreXion3D Excelsior
      • PreXion Explorer
      • Medit i500 Intraoral Scanner
    • Dental Lasers >
      • AdvErl Evo Er:YAG Laser
    • Dental Software >
      • i-Dixel
      • XRay Vision
    • Global Surgical >
      • Global Dental Microscopes
      • Global Dental Stools & Chairs
      • SMR® Chairs & Stools >
        • SMR® Maxi 4000
        • SMR® Maxi 4500
        • SMR® Apex 2300
        • SMR® Apex 2400
        • SMR® Apex 2500
        • SMR® Stools
      • SMR® CABINETS >
        • Alucobond Cabinets
        • Stainless Steel Cabinets
        • Compact Cabinets
        • Custom Cabinets
        • Options and Accessories
      • ENT Microscopes
      • Temporal Bone Labs
      • Imaging & Documentation
    • IntraOral Cameras >
      • iCAM
      • Image Master HD
      • QuickCam Duo
      • RealCloud HD1
    • IntraOral Sensors & Radiography >
      • QuickRay
      • FlashRay
      • I-View Gold
      • UNI-RAY HD
      • Apixia
      • IDI Tru-Image
      • ImageScan HD
      • The MobileX
  • LEARNING CENTER
    • Blog
    • Continuing Education >
      • Island Implants / ADIS
      • Catapult Education
    • FAQ
    • Leave a Review
    • Testimonials
    • Videos >
      • Blue Sky Bio Training Videos
      • Continuing Education VIdeos
      • Dental TI Company Videos
      • Eaglesoft Training Videos
      • HDX Will CBCT Videos
      • IntraOral Camera Training
      • Intraoral Sensor Training
      • i-Dixel
      • J. Morita Products/Training >
        • X800 Training Videos
      • PreXion Products/Training
      • PreXion3D Software Training
      • Xray Vision Software Training
  • About
    • Consultations
    • Partners
    • Testimonials >
      • Submit a Review
  • Contact
  • Financing
    • TIAA Bank
    • One Place Capital
    • DaoFinancial Solutions
  • For Patients
  • DTI Resources